Maximise sales wins with WhatsApp CRM

Run WhatsApp marketing campaigns, engage in instant and personalised conversations, and boost your sales with the power of WhatsApp CRM.

Best WhatsApp CRM
Message templates

Send message templates

Product catalogs

Share product catalogs

WhatsApp groups

Chat in
WhatsApp groups

Auto reply with chatbots

Auto-reply
with chatbot

Message broadcast

Broadcast deals
and promotions

WhatsApp chat flow

Automate
chat flows

WhatsApp CRM for instant
and intuitive sales conversations

Sales CRM featureCommunicate and sell effectively across the customer lifecycle

Maximise growth potential with best WhatsApp CRM solution. Create end-to-end shopping experience on WhatsApp and convert leads into customers effortlessly.

  • Sales CRM feature
    Broadcast messages

    Categorise leads with tags and run targeted WhatsApp marketing campaigns. Broadcast discounts, promotions, and more.

    Broadcast messages
  • Sales CRM feature
    Auto capture leads

    Capture high-intent leads from incoming messages and click-to-WhatsApp ads and enable them to make instant purchases.

    Auto capture leads
  • Sales CRM feature
    Respond instantly with message templates

    Reply quickly to queries with message templates. Enhance engagement with media messages and interactive CTAs.

    Respond instantly with message templates
  • Sales CRM feature
    Sell directly with product catalogs

    Showcase your products and services through WhatsApp catalogs and enable leads to make purchases with just a click.

    Sell directly with product catalogs
  • Sales CRM feature
    Communicate through group chats

    Provide exclusive and quick client support, collaboratively resolving issues in WhatsApp Groups.

    Communicate through group chats
  • Sales CRM feature
    Respond with Assist AI

    Empower your team to engage with multiple customers simultaneously while AssistAI, your AI chatbot, handles FAQs.

    Respond with Assist AI
  • Sales CRM feature
    Build chat flows

    Predefine your own WhatsApp chat flows and offer end-to-end experience through WhatsApp CRM.

    Build chat flows
Sales CRM feature

Categorise leads with tags and run targeted WhatsApp marketing campaigns. Broadcast discounts, promotions, and more.

Broadcast messages

Sales CRM featureBoost sales conversions with effective conversations



One account, multiple agents

Empower your agents to handle customer inquiries seamlessly from any device using a single WhatsApp account.

WhatsApp on landline number

Enable customers to message you on your landline number through WhatsApp by configuring your WhatsApp on the landline.

WhatsApp CRM for SMEs

Capture and convert leads, maintain client profiles, and win sales conversations with best CRM for WhatsApp.

WhatsApp templates and message tags


Convert conversations into customers with best CRM for WhatsApp

  • Centralise conversations by integrating your sales, marketing, and support channels with WhatsApp CRM integration
  • Promote your products and services with the best WhatsApp business marketing tool
  • Accelerate your sales cycle through various powerful features of CRM with WhatsApp integration
  • Win clients collaboratively by empowering your sales representatives, sales managers and the entire team with WhatsApp CRM
  • Provide quick and all-round support to your customers through personalised and engaging conversations with WhatsApp CRM
Best WhatsApp CRM

Frequently asked questions

What is WhatsApp CRM?

WhatsApp CRM is a powerful tool that combines the capabilities of WhatsApp with a CRM system.

With Pepper Cloud, a WhatsApp CRM tool, businesses can efficiently manage leads, send instant responses using message templates, schedule broadcasts, deliver interactive messages, broadcast marketing campaigns and do much more.


How can WhatsApp CRM benefit SMEs?


How long does it take to set up WhatsApp CRM for my business?


Can I use an existing number for WhatsApp CRM?


Does Pepper Cloud charge for WhatsApp messages sent through the CRM?


Can businesses utilise the PSG grant to avail WhatsApp CRM?


How many WhatsApp accounts can be integrated with Pepper Cloud CRM?


Why should businesses use WhatsApp for sales?

IMDA Pre-approved Solution Provider

SMEs are eligible for up to 50% Productivity Solutions Grant (PSG) support for the adoption of Pepper Cloud CRM solution, a Pre-Approved Solution under the IMDA SMEs Go Digital programme.

Connect with your customers on other popular channels

Sales CRM feature

Discover how WhatsApp CRM has empowered businesses to reach new heights

Sales cycle in WhatsApp-enabled CRM
Pepper Cloud CRM has boosted our business. Their integration with WhatsApp has streamlined our communication with customers and facilitated seamless team coordination. The ability to automate workflows has significantly reduced our manual workload.

Jeremy
Director, Urban Moods

Boost your sales with WhatsApp CRM solution

Sales CRM feature

Up to 50% PSG grant

Sales CRM feature

24/7 Local support

Sales CRM feature

No hidden charges

Sales CRM feature

Built for SMEs