CRM for HR and recruitment teams
Easy-to-use interface with centralised candidate management
Automated follow-ups and reminders for timely hiring
360° candidate view with full communication history
Visual recruitment pipeline to track applicant status
Trusted by leading businesses for outstanding efficiency
Why do HR teams need CRM software?
Recruitment teams handle hundreds of applications, interviews, and candidate touchpoints daily. Without the right tools, top candidates fall through the cracks. CRM software for recruiters brings structure, efficiency, and consistency to the hiring process. It tracks interactions, automates admin tasks, and offers visibility into every recruitment stage. That’s why the best CRM for HR simplifies workflows, improves candidate experience, and helps teams hire faster.
What do recruiters expect from their CRM?
Pepper Cloud CRM helps you simplify recruitment pipelines, monitor candidate progress in real time, and deliver a smoother, more efficient hiring experience across your organisation.
Quick onboarding
Set up quickly, add roles, candidates, and customise.
Automation built-in
Automate interviews, status updates, and follow-ups.
Visual hiring pipelines
View all roles and candidates clearly with pipelines.
Mobile accessibility
Hire from anywhere and manage candidate updates.
Tailored for small businesses
The best recruitment CRM for small businesses.
Reliable support
Get 24/7 expert support via phone, chat, or email.
How Pepper Cloud is the best CRM for HR and recruiters
Built specifically for recruitment workflows, Pepper Cloud helps HR teams eliminate hiring bottlenecks. Automate tasks, manage applicants, and collaborate better—so you hire smarter and faster.
Manage candidates with ease
Scattered CVs and communication slow down hiring. Pepper Cloud—the best CRM for recruiters, centralises all applicant data, interview notes, and email history in one place. Track every candidate journey and ensure no opportunity is missed.
Turn hiring data into smarter decisions
With real-time insights into sourcing channels, time-to-hire, and pipeline drop-offs, HR teams can stop guessing and optimise recruitment strategies. Use Pepper Cloud CRM to set hiring KPIs, analyse trends, and build high-performing teams.
Automate recruitment workflows with AI
Let AI take care of follow-ups, reminders, and task allocation—so recruiters can focus on candidate engagement. Pepper Cloud’s automation engine ensures smooth progression through hiring stages, reducing delays and admin time.
Personalised candidate engagement
Segment candidates by role, experience, or hiring stage to deliver relevant, timely messages. Enhance the candidate experience, boost your employer brand, and convert top applicants into long-term team members.
Hire from anywhere
Manage your full hiring pipeline from your phone, review CVs, get real-time updates, schedule interviews, and collaborate instantly. Pepper Cloud’s mobile-optimised CRM supports fast, flexible, and efficient recruitment, whether remote or on-site.
Scattered CVs and communication slow down hiring. Pepper Cloud—the best CRM for recruiters, centralises all applicant data, interview notes, and email history in one place. Track every candidate journey and ensure no opportunity is missed.
Manage leads better
Pepper Cloud CRM features tailored for business success
AI chatbot
Contact management
Mobile CRM
Opportunity management
Quotation generation
Sales forecasting
Video conferencing
WhatsApp CRM
Auto lead capture
Email marketing
Omnichannel CRM
Pipeline management
Real-time dashboard
UTM tracking
VOIP tool integration
Trusted by businesses, loved by customers
Application and use cases of CRM for HR and recruitment teams
Recruitment firms can streamline candidate sourcing, automate communication, and monitor hiring progress using CRM software tailored to agency workflows.
Candidate shortlisting automation
Score and match applicants based on job requirements and experience.
Interview coordination
Automate scheduling, reminders, and feedback collection across roles.
Placement tracking
Monitor hiring outcomes and follow-ups in one shared dashboard.
Client feedback loop
Collect structured hiring feedback from clients and update applicant status accordingly.
Top 5 recruitment CRM software for small businesses in 2025
Pepper Cloud CRM
Pepper Cloud CRM is the best CRM for HR and small business recruitment teams. From job posting to onboarding, it covers the entire candidate lifecycle in a single platform.
Multichannel communication
Engage candidates via email, WhatsApp, and SMS.
Smart workflows
Automate interview scheduling and status updates.
Real-time analytics
Monitor hiring progress and team performance.
Mobile recruiting
Manage applications and tasks on the go.
Custom pipelines
Tailor workflows to match your unique hiring process.
Workable CRM
Workable streamlines candidate sourcing, screening, and collaboration.
AI-powered sourcing suggestions
Discover top talent faster with smart AI recommendations.
Integrated video interviews
Interview candidates remotely without third-party tools.
Job board distribution
Publish openings across multiple job boards instantly.
Zoho Recruit
A scalable CRM software for recruiters offering end-to-end talent management.
Resume parsing and keyword search
Quickly filter candidates using advanced search tools.
Custom hiring workflows
Design recruitment stages that fit your process.
Automated offer letters
Send customised offers in just a few clicks.
Breezy HR
Breezy HR helps teams attract, interview, and hire with minimal effort.
Visual drag-and-drop pipeline
Move candidates through stages effortlessly.
Team collaboration tools
Work together seamlessly with shared notes and ratings.
Reporting and analytics
Track hiring metrics to optimise processes.
Recruitee
Recruitee is an intuitive platform to manage hiring across teams and departments.
Role-based access controls
Securely manage who can view and edit data.
Calendar sync and scheduling
Book interviews and sync with existing calendars.
Career page builder
Create branded career pages with ease.
Real stories. Real results.
Discover how businesses are transforming customer engagement with Pepper Cloud.
Team collaboration, accurate sales forecasting, and effective resource management are the challenges every organisation encounters. But having an efficient CRM tool like Pepper Cloud enhances productivity while assisting in optimising the sales process.
Yoon Kam Fei
Managing Director
Pepper Cloud is an excellent all-in-one CRM system to run multiple businesses across multiple domains. Through multiple sales pipelines, we track the business opportunities and the conversations between our team and our customers.
Pantana Na Takuathung
General Manager
Pepper Cloud is a sales-focused CRM that is helping our business to grow. The user interface is easy and our sales process is now more organised. Apart from the highly productive CRM features, we are happy with their exceptional support and relentless assistance
Joel Toh
Director
A must-have for sales organisations. Pepper Cloud is a simple and easy-to-use CRM tool that equipped us with the information needed to manage the sales effectively. Their excellent customer service and local support were invaluable throughout the implementation.
Judith M. Adao
Managing Director
Pepper Cloud CRM system helped us manage our leads and sales pipelines and provided us with a unified platform to collaborate and communicate internally. We are pleased with this solution and would definitely recommend it.
Jimmy Lee
Managing Director
Pepper Cloud is the best CRM tool to improve coordination and manage our database effectively. The user-friendly interface, easy-to-use functions, and customisable features enabled us to integrate, and onboard the whole team on the cloud platform quickly.
Wilson Tan
Senior Manager
Best CRM for HR - Frequently Asked Questions
What makes Pepper Cloud the best CRM for HR and recruitment?
Pepper Cloud offers custom hiring pipelines, automation, and team collaboration—all in one easy-to-use platform designed for recruitment success.
Can I use Pepper Cloud on my phone?
Yes! Our CRM software for recruiters is available on Android and iOS, so you can hire on the move.
Does it support collaborative hiring?
Absolutely. Pepper Cloud lets teams share feedback, track updates, and work together on hiring decisions.
Can I automate follow-ups and interview scheduling?
Yes, you can. Use built-in automation to reduce manual tasks and keep candidates engaged throughout the hiring journey.
How easy is it to switch from another tool?
Very easy. Our onboarding experts ensure a smooth migration from your current system, with zero downtime.
What tools does Pepper Cloud integrate with?
It integrates with Gmail, Outlook, WhatsApp, Google Calendar, and more, so your hiring stays connected.
Designed for every team
Designed to support sales, marketing, support, and business teams, Pepper Cloud CRM helps every team work smarter, faster, and more efficiently from one unified platform.
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