Seamless CRM email integration
Streamline your email workflow with robust CRM email integration. Seamlessly send, manage, and track emails from within a single, centralised platform.
Unified inbox
Real-time email sync
Email automation
Clients
Trusted by top brands across industries
Bring email inbox and CRM together with just a click
Gmail integration
Outlook integration
SMTP email integration
Effortless Gmail integration
Manage your emails seamlessly with powerful CRM Gmail integration. It empowers you to access CRM features directly from your Gmail inbox with CRM chrome extension.
Direct access
Manage your emails directly within the Pepper Cloud CRM system, without switching apps.
Seamless workflow
You can compose, send, and receive emails without ever leaving the CRM platform.
Efficiency boost
Save time by eliminating the need to switch between Gmail and your CRM.
Why is Pepper Cloud the best CRM email integration
Unified platform
Access your email communication, activities, and related data from a single platform.
Personalised emails
Leverage CRM email integration to understand customer needs and tailor every email.
Sales productivity
Auto-sync multiple email inboxes with your CRM—run your business from anywhere.
Sales automation
Accelerate your sales process by automating emails with CRM email integration.
Benefits of CRM email integration
Unlock faster growth and smarter selling with powerful CRM email integration. Centralise customer data, personalise every interaction, and eliminate time-wasting tasks with automated syncing and logging.
Pepper Cloud CRM features tailored for business success
AI chatbot
Contact management
Mobile CRM
Opportunity management
Quotation generation
Sales forecasting
Video conferencing
WhatsApp CRM
Auto lead capture
Email marketing
Omnichannel CRM
Pipeline management
Real-time dashboard
UTM tracking
VOIP tool integration
Trusted by businesses, loved by customers
Top 5 CRM software with email integration in 2025
Pepper Cloud CRM
Pepper Cloud CRM is a user-friendly, all-in-one CRM solution designed to empower sales teams and SMEs with powerful email integration capabilities. It stands out for its seamless Gmail and Outlook integration, intuitive interface, and robust features tailored for businesses of all sizes.
All-in-one CRM system
Accelerate sales operations, manage leads and opportunities, and streamline communications with a unified CRM platform built for growing businesses.
Sales management
Simplify and organise your sales pipeline. Create multiple pipelines and stages, visualise deals, and forecast sales accurately. Monitor sales activities in real time for greater productivity and faster deal closure.
Lead management
Automate lead capture from emails, forms, and messages. Eliminate manual data entry, auto-assign leads, and send personalised follow-ups—ensuring every opportunity gets attention.
Omnichannel CRM solution
Integrates with messaging platforms, email, calling tools, and more. Manage all customer communications from one place, offering a truly omnichannel CRM experience.
Workflow automation
Boost productivity by automating repetitive tasks, including emails and messages. Set up triggers to assign tickets, send follow-ups, and handle routine actions effortlessly.
Integrated with WhatsApp
Talk to customers and prospects instantly with native WhatsApp CRM integration. Capture leads, respond to inquiries, and broadcast promotions for seamless customer engagement.
Intuitive Chrome extension and Outlook add-in
Turn Gmail and Outlook into CRM hubs. Manage contacts, log emails, and complete CRM tasks directly from your inbox with the Chrome extension and Outlook add-in.
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HubSpot CRM
HubSpot CRM is a popular choice known for its robust marketing features and user-friendly interface. It offers a comprehensive suite of tools for sales, marketing, and customer service.
Comprehensive toolkit
Includes forms, landing pages, deal pipelines, and website tracking for end-to-end funnel management.
Feature-rich and easy to use
A modern, easy-to-use interface packed with built-in tools for sales and marketing teams.
Integrated builders
Built-in form and landing page builders streamline contact acquisition and follow-up.
Scalable plans
Grows with your business—paid options unlock more automation and customisation.
ActiveCampaign CRM
ActiveCampaign offers powerful marketing automation capabilities alongside robust CRM features, ideal for businesses focused on nurturing leads through targeted email campaigns.
Sophisticated marketing automation
Automate communications with a wide range of triggers and actions to move leads through the funnel.
Deal management with pipeline visualisation
Organise and automate pipeline stages; view sales progress at a glance.
Win probability
Calculate the probability of deal closure to help sales teams prioritise efforts.
Separation of email marketing and CRM pricing
Choose plans based on your focus—CRM or email marketing.
Omnichannel communication
Manage customer interactions across email, SMS, and chat from a single platform.
EngageBay CRM
EngageBay offers an all-in-one marketing, sales, and support solution with a strong focus on affordability and ease of use, making it particularly attractive for small to medium-sized businesses.
Intuitive user interface
A clean, user-friendly platform that's easy to set up and operate.
Contact segmentation
Segment contacts with advanced filters to personalise communications.
Automated contact scoring
Assign scores and automate follow-ups with trigger-based workflows.
Affordable all-in-one pricing
Access bundled CRM and marketing tools at a lower cost than most competitors.
Free plan available
Start with a generous free plan including basic CRM and email features.
Brevo CRM (Previously Sendinblue)
Brevo, formerly known as Sendinblue, offers a powerful combination of email marketing and CRM capabilities, with a focus on helping businesses create more personalised customer journeys.
Free plan with unlimited contacts
Manage unlimited contacts and enjoy basic CRM features at no cost.
User-friendly interface
Clean, easy-to-navigate dashboards for email marketing and CRM.
Advanced email automation
Build sophisticated automations with multiple entry points and custom conditions.
Dedicated Sales CRM app
Utilise Brevo's free CRM app for advanced pipeline and deal management.
Scalable paid plans
Access higher email sending limits and premium features as your business grows.
CRM email integration - Frequently asked questions (FAQs)
What is CRM email integration?
CRM email integration is the seamless connection between your email service (like Gmail or Outlook) and your Customer Relationship Management (CRM) software. It allows you to manage all your customer communications, track interactions, and access customer data directly from your email interface or within your CRM. Apart from Gmail / Outlook integration, Pepper Cloud CRM also offers SMTP.
How does email integration improve sales productivity?
Email integration eliminates the need to switch between platforms, automates data entry, provides a complete view of customer interactions, enables you to log tasks and activities, and allows for quicker follow-ups, all of which contribute to increased sales productivity.
Is my email data secure when using CRM email integration?
Yes, Pepper Cloud CRM prioritises data security. They use encryption, secure servers, and comply with data protection regulations to ensure your email and customer data remains protected. On the other hand, Pepper Cloud CRM also offers SMTP through which you can send and receive emails without any security risks or the hassle of integrating with personal email IDs.
Can I access my CRM emails on mobile devices?
Yes, Pepper Cloud mobile CRM allows you to access your emails and CRM data on the go, ensuring you stay connected with your customers wherever you are. You can download mobile CRM here: For Android and for iOS.
Can I send bulk emails through my CRM?
Yes, you can send bulk emails to segmented lists of leads or contacts. This feature is particularly useful for email marketing campaigns or sending updates to multiple clients at once.
How do I ensure my emails don't end up in spam folders when sent through CRM?
To improve deliverability, use the email integrated CRM that follows email best practices, maintain clean email lists, and personalise your emails.
Can I automate emails with CRM email integration?
Yes, Pepper Cloud CRM offers email automation features that allow you to set up triggers and conditions to send emails based on certain actions or time delays.
How can real estate agencies benefit from CRM email integration?
Real estate agencies can use CRM email integration to automatically track property enquiries, send bulk updates about new listings, manage viewing schedules, and set up automated follow-ups for property viewings and document submissions. It helps maintain organised communication throughout the entire property sale or rental process.
What advantages does CRM email integration offer for financial services?
Financial services can benefit from an email-integrated CRM. Businesses can automatically achieve client communications for compliance, sending personalised portfolio updates, secure document sharing, and streamlined client onboarding. It helps maintain regulatory compliance while delivering personalised service to clients.
How does CRM email integration enhance healthcare service delivery?
Healthcare providers can use email integration features in a CRM to send automated appointment reminders, deliver test reports, manage specialist referrals, and securely maintain communication records. It helps improve patient care coordination while ensuring regulatory compliance.
What features make CRM email integration valuable for e-commerce businesses?
E-commerce businesses can leverage an CRM email integration to send automated order updates, deliver personalised product recommendations based on purchase history, manage customer support enquiries efficiently, and run automated abandoned cart recovery campaigns.
How does CRM email integration support sales team productivity?
Sales teams can boost productivity by accessing customer data directly from their email inbox within the CRM, automating follow-ups, tracking email interactions, and managing their pipeline without switching between applications. This creates a more efficient workflow and ensures no leads fall through the cracks.