Boost sales with e-commerce CRM integration
Integrate Shopify with powerful e-commerce CRM integration. Automate sales, manage stock, and grow faster.
Simplified operations
Real-time inventory sync
Automated marketing workflows
Clients
Trusted by top brands across industries
Simplify with Shopify e-commerce integration
Shopify CRM integration
Streamline your store with Shopify e-commerce CRM integration. Capture leads, track activity, and manage marketing and fulfilment in real time with powerful e-commerce automation tools.
Real-time sync of customer data, orders, and inventory from Shopify to CRM
Launch personalised email, WhatsApp & SMS campaigns based on shopper behaviour.
Automate order fulfilment and send status updates directly from your CRM.
Benefits of using CRM with e-commerce integration
Customer insights
Get a complete view of each buyer's journey with real-time analytics to personalise marketing and boost repeat sales.
Marketing automation
Use e-commerce automation tools to launch targeted email, SMS, and social media campaigns that resonate.
Order management
Reduce manual work by syncing products, tracking payments, and managing fulfilments from one dashboard.
Sales forecasting
Access predictive insights with AI-powered reports to support accurate planning.
Omnichannel communication
Engage customers via WhatsApp, chat, email, and social media—all from one CRM system.
Faster lead capture
Automatically capture leads from your online store and convert them with timely, personalised follow-ups.
Why Pepper Cloud is the best CRM for e-commerce integration?
Go beyond basic tools with an intelligent CRM designed to accelerate online business growth and streamline e-commerce operations.
Features
Tailored for business success
The best CRM for sales reps who want to streamline their sales process, stay organised, and win more deals.
AI chatbot
Email marketing
Opportunity management
Real-time dashboard
Video conferencing
Auto lead capture
Mobile CRM
Pipeline management
Sales forecasting
VOIP tool integration
Contact management
Omnichannel CRM
Quotation generation
UTM tracking
WhatsApp CRM
AI chatbot
Email marketing
Opportunity management
Real-time dashboard
Video conferencing
Trusted by businesses, loved by customers
5 Best CRM software with e-commerce integration
Pepper Cloud CRM
Pepper Cloud stands out as the best CRM for e-commerce integration—engineered specifically for online brands using platforms like Shopify. It combines deep automation, AI-driven insights, and seamless multi-platform sync to power smarter, faster, and more personalised e-commerce operations.
Advanced marketing automation
Trigger personalised campaigns via email, SMS, and WhatsApp based on customer activity—such as browsing history, purchases, or cart abandonment.
Full-spectrum order management
Manage everything from order tracking to fulfilment updates in one unified dashboard, reducing delays and human error.
Inventory intelligence
Stay on top of stock levels with automated inventory sync, low-stock alerts, and warehouse visibility across channels.
AI-powered lead intelligence
Analyse conversations and customer behaviours to identify high-potential leads, predict buying patterns, and guide your sales strategy.
Mobile CRM for anytime access
Manage leads, deals, and customer communication on the go with a fully functional mobile CRM—ensuring business continuity even when your team is remote.
Inbuilt tools and integrations
Leverage VOIP calling, AI chatbots, video conferencing, and UTM tracking—all within one centralised CRM platform.
HubSpot CRM
A popular choice for its robust marketing and sales features. Ideal for businesses looking for a well-rounded CRM solution with smooth Shopify integration. HubSpot excels in lead nurturing, email marketing, and pipeline management, making it a solid choice for growing e-commerce brands.
Lead nurturing
Automate lead follow-ups and communication.
Email marketing tools
Create and schedule personalised campaigns.
Pipeline management
Visualise sales pipelines for better opportunity tracking.
Zoho CRM
Perfect for small to medium businesses seeking affordable CRM solutions for e-commerce business with Shopify. It offers customisable workflows, efficient inventory management, and robust sales automation. Zoho’s integration capabilities help streamline operations, track customer interactions, and enhance marketing efforts.
Customisable workflows
Personalise business processes to match your needs.
Inventory sync
Keep stock levels up-to-date in real-time.
Sales automation
Automate repetitive tasks to boost productivity.
Salesforce CRM
A top choice for larger enterprises requiring highly customisable solutions. It supports complex sales processes and deep Shopify integration for enhanced scalability. Salesforce is known for its powerful analytics, custom app development, and enterprise-level support, making it a leader in the CRM space.
Custom app development
Build custom solutions tailored to your business.
Advanced analytics
Get deep insights into business performance.
Enterprise-level support
Access 24/7 support for uninterrupted operations.
Freshsales CRM
Great for startups and small businesses looking for a user-friendly interface and quick setup. Its Shopify integration enables easy customer and order management. Freshsales is particularly strong in contact management, email tracking, and sales automation, making it a practical choice for smaller e-commerce ventures.
Contact management
Organise leads and customers efficiently.
Email tracking
Monitor interactions to follow up effectively.
Sales automation
Streamline repetitive tasks for faster closures.
Frequently asked questions about e-commerce CRM integration
What is CRM in e-commerce and how does it help?
CRM in e-commerce refers to a system that helps online businesses manage customer relationships by organizing data from sales, marketing, support, and order interactions. When integrated with platforms like Shopify, it enables businesses to streamline workflows, reduce manual tasks, track customer behavior, and deliver a more personalized shopping experience.
Is Pepper Cloud CRM compatible with Shopify?
Yes, Pepper Cloud CRM offers seamless integration with Shopify. It allows real-time data synchronisation for inventory, orders, and customer information across platforms—ensuring accurate and timely fulfilment.
How does Pepper Cloud help with inventory management?
Pepper Cloud CRM synchronises your inventory data in real time with Shopify. You can set low-stock alerts, prevent overselling, and manage multiple warehouses with ease, helping you run a lean, efficient operation.
Does Pepper Cloud support mobile CRM functionality?
Yes, Pepper Cloud offers a fully functional mobile CRM that lets your team manage leads, view reports, and communicate with customers on the go—ideal for remote teams and real-time decision-making.
What kind of insights does the CRM provide?
The AI-powered analytics engine offers insights into sales performance, campaign effectiveness, customer behaviour, and lead quality—helping e-commerce teams make smarter, data-driven decisions.
Can I use Pepper Cloud CRM for customer support?
Yes. The CRM integrates with WhatsApp, email, live chat, and other communication platforms—making it easier to manage and respond to customer queries from one place.
Is it suitable for small e-commerce businesses too?
Definitely. Pepper Cloud CRM is scalable and user-friendly, making it perfect for startups, D2C brands, and fast-growing online businesses that want to automate without complexity.