Your data security is our top priority

Focus on building your customer data rather than being worried about its security. Keep your data safe and secure with the robust, multi-layered security architecture of Pepper Cloud.

CRM security data points

Your data is in the right hands!

Always safe. Always secured.

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At Pepper Cloud, we understand the different aspects of data security and consider cyber threats seriously. With our multi-layer security and strict privacy controls, we assure data privacy and complete control over who accesses your data.


100% safe and reliable data protection

Control data accessibility and be assured of customer data protection. Easy-to-use CRM security features help you control user access and equip you to keep your data safe and secure.

Secure user access

User access

Establish and provide the appropriate access to the users and remove accesses that are no longer valid. Add, edit, manage your users and map each user to the relevant role and profile.

CRM profile tool

Role hierarchy

Enforce differential access based on the users’ responsibilities. Create a role-based hierarchy in your CRM software and define the data accessibility for each user by assigning the relevant role. Use this feature to provide data access down the hierarchy for users who manage multiple teams, sales territories etc.

CRM role tool

Profile-based permission

The profile defines what a user can do in the CRM system. Specify whether a user can create, read, update or delete any of the records. The profile-based permission provides you with full control over who can import or export the data.

CRM security Access control

Permissions and visibility

Create information hierarchies to protect the data on your company’s account. Open or restrict the record access at your company level. Set up the level of default data access for users within the CRM tool.


Keep away intruders with multi-factor authentication security

Secure your account with easy-to-use, multi-factor authentication (MFA). Safeguard your organisation and your data with an additional level of security.


Two-factor authentication

Increase your CRM login security from any device with two-factor authentication. Enable or disable this additional level of security by sliding the toggle on or off.


Secure entire organisation

Safeguard the data of your entire organisation by activating 2 Factor Authentication through administrator privileges. The best sales CRM provides you with the flexibility to control two-factor authentication at the user level.


Security code

Make your CRM system immune to data security breaches. Use Google or Microsoft authenticator to generate the security code and safely access your data.


Multifactor authentication for multi-layered CRM security

Safeguard shield icon - Data protection with data encryption technology

Safeguard Your Data with Robust Security Infrastructure

Keep your information safe and secure across your organisation with powerful multi-tiered security infrastructure.


Data encryption

Protect your data with a strong and robust encryption method. With the state-of-the-art encryption technology of Pepper Cloud CRM software, we ensure the security of your data by encrypting it during transit and when at rest.


Data backup

Keep your data secure for a long time to come. Your data is regularly backed up in real-time across multiple servers to avoid the loss of data. We store and protect your data in world-class hosting infrastructure such as AWS cloud services.


Data privacy

Safeguard your customer data with the highest standards of data privacy practices. Pepper Cloud never uses your data beyond the intended services that you have opted in for.



World-class TUV certified application

Guard your data and your peace of mind with our certified SaaS cloud security.


Vulnerability assessment

Be assured that your data is secure with Pepper Cloud CRM. We have been assessed and certified as a zero vulnerability CRM, by TUV.


Penetration testing

Never be worried about cybersecurity attacks. We ensure the holistic security of your data in your CRM which is tested by TUV SUD and has been certified as free from harmful penetration attacks.


An intruder failing to breach security in TUV certified CRM application

Added security for increased data protection

  • Shield misuse of data with a world-class data security feature.
  • Prevent any possible cyberattacks and eavesdropping on your data.
  • Focus on your business growth while your data is guarded by multi-layered security.
  • Maintain long-lasting, safe, and secure relationships with your customers.


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Know our customer's experience

Many businesses trust Pepper Cloud CRM software to run their operations globally. Know about our clients' experiences in their words.

Pepper Cloud+Singapore Maritime Foundation

CRM Customer Testimonial

Pepper Cloud is a good CRM tool to improve coordination among SMF departments and improve our database management.

The user-friendly interface, easy-to-use functions, and customisable features meant we could set up, integrate, and onboard the whole team on the cloud platform quickly.

We appreciate the support and responsiveness of the Pepper Cloud team during the implementation process!

Wilson Tan

Senior Manager, Singapore Maritime Foundation, Singapore