WhatsApp, Facebook, SMS, Instagram & more
Connect all your messaging channels in one place
Create an intuitive and up-to-date communication channel for your sales conversations. Pepper Cloud CRM syncs all your conversations with contacts in real-time and saves you from managing multiple channels on different platforms.
Generate leads from any where, any channel
Any incoming messages from different channels can be organised as Leads. Unify your communication channels, chat away with your prospects, and convert every conversation into sales opportunities effortlessly.
Effectively reach out to your customers
With our powerful integration, meet and greet your customers in their favourite channels.
One channel for all conversations
With Channel integration, connect WhatsApp business account and Facebook messenger and provide your team with a single platform to respond to all the conversations.
Private messages or messages broadcast
Send one-to-one private messages proactively to your Leads or broadcast the messages to a larger audience through WhatsApp or SMS, based on your requirements.
Real-time conversations
Never make your potential customers wait for your replies. Reply instantly right from your CRM to any channel.
One unified platform for the entire team
Cooperate with your teammates on conversations that matter and create amazing experiences for your customers.
Collaborate with the team
Communicate faster and better with your potential clients. Invite and involve your team members to enable synergetic sales processes.
Assign conversations
Effortlessly notify and assign the conversations to the right team member.
Add closing notes
Add closing notes to each of your conversations to let your teammates know the special instructions or any other details about the prospect.
Seamless message management
Message templates
Initiate proactive conversations by sending out pre-approved message templates. If you miss out on the 24-hour message window after initiating the conversations, message templates will help you to keep your conversations going.
Native experience
Pepper Cloud CRM provides you with WhatsApp and Facebook native experience by allowing you to send message replies, media messages, delivery indicators, and more .
Rich media
Send out different types of media messages to your customers to create superior engaging and interactive conversations. Conveniently send text messages, emojis, images, videos, and documents.
Sync every sales conversation
Automatic Lead capture
Don’t worry about manually saving the contact details of your Leads. Facebook and Whatsapp Business API integrated CRM automatically captures all the data of your potential customer and add them to your CRM system.
Merge channels
Talk to your Leads from a single channel. If someone chats with you from different messaging platforms, your CRM can automatically identify and merge your conversations into a single channel.
Never let any sales
conversations go unheard
