Telegram integration

Win conversations on Telegram with CRM integration.

Elevate communication with native Telegram CRM integration. Connect with your customers in real-time on Telegram and effortlessly manage leads, conversions, and customer relationships through your CRM.

Telegram integration features

Create and share instant reply templates to contacts.
Create and manage Telegram groups within the CRM.
Send and receive folders, documents, videos, audio files, GIFs, Excel, etc.
Assign message threads to designated team members.

Telegram + Pepper Cloud CRM

By seamlessly integrating your Telegram account with Pepper Cloud CRM, you create a direct link between your messages and the CRM system. This simplifies customer message handling, eliminating the need for third-party integrations. Pepper Cloud CRM offers a native Telegram connection, recognising the platform for its speed, user-friendliness, and security. The integration has the potential to empower your business to efficiently manage high message volumes, enhancing automation capabilities. Consequently, it streamlines communication, improves data access and management, boosts customer satisfaction, and boosts sales growth.

How to integrate Telegram with Pepper Cloud CRM?

Start by searching for BotFather on Telegram.
Send command /newbot and answer the following queries.
Give a name to the bot and provide a username.
Obtain its token by using the /mybots command.
Choose the bot and action.
Get the API token.
Create a Telegram channel in the CRM and paste the token.
Enter details and get Telegram listed on the Channels page.