Pepper Cloud CRM helps SKYPAC scale up its business

The challenge

"We needed a solution to help us streamline our sales process and increase work efficiency"

SKYPAC, a leading packaging solution company, was on a growth tangent and needed a powerful CRM solution that could help them scale up faster. They had a pipeline full of leads but they lacked coordination between sales, marketing, and accounting teams.

Every time the sales team had to get information about the value of an account or had to generate sales quotations, they had to seek the assistance of the accounts department. The process was not systemised. As a result, the sales team didn’t have access to the required information at the right time to generate and send quotations, causing delays in closing deals.

SKYPAC needed a comprehensive solution which could integrate with accounting software and is ancillary to its sales growth.

The solution

"Pepper Cloud is easy-to-use, flexible, and scalable CRM software that cuts down repetitive tasks and increases our work efficiency"

After thorough research on various CRM solutions, SKYPAC invested in Pepper Cloud, a CRM software that integrates with Xero.

• Pepper Cloud CRM offered a scalable and customised solution for all the challenges faced by SKYPAC.

• The CRM offered a single, central location to store the critical information and allowed the management to define who can access what data, with data permissions.

• With a centralised database, SKYPAC no longer has to worry about losing customer conversation data and other information while transferring the data from one platform to another.

• The actionable information about sales, leads, and activities that are displayed in visual dashboards made it easier to focus on team productivity and assisted in defining future sales goals.

• The Xero CRM integrations of Pepper Cloud assisted SKYPAC in generating, sending, and managing sales quotations effortlessly. Additionally, it also allowed the team to track the status of the sent quotations.

• The 2-way sync of this Xero CRM saved valuable time and efforts of the team by auto-fetching the details of customers and making the process of generating sales quotations a lot more easier.