Have instant, personalised, and meaningful conversations with your leads and customers right from your CRM. Answer customer questions, run marketing campaigns, and sell directly in chat.
With powerful CRM WhatsApp integration, generate leads full-fledged. Keep your pipeline flowing by capturing leads 360-degree.
Save leads in your CRM from incoming chats and work towards converting the conversation into a sales win. Save your time and effort, and never let leads slip through the cracks.
Easily find the customer’s chats from multiple channels and merge them into one unified conversation. Associate it with the customer profile to get a holistic view and the context of the conversation.
Keep your prospects informed about your product updates and promotions. Schedule and send messages to your potential clients with the broadcast feature.
Sell, support, and supervise your clients right from your CRM with WhatsApp integration.
Ensure no messages go unheard. Have multiple agents available to attend to your customer queries. Categorise incoming chats and assign them to the right person to take over the sales conversation.
Reply to the most frequently asked questions instantly with pre-approved message templates. Customise these message templates to personalise your responses.
Keep your team informed about the customer by signing off with a note. Mention special considerations, customer requirements, expectations, and more.
Power up your growth and accelerate your wins with engaging sales conversations.
Notify message senders when you are not available to respond to their message. Send an auto-away message when you are away and during your off-business hours.
Categorise your leads and contacts as hot, warm, or cold; or based on their demographics, purchase behaviour, etc., with the help of colourful tags, and send non-transactional messages to the segmented audience.
Build engaging conversations by sending a voice message, product video, quotation, document, or other media files without any hassle. Provide instant response to the received query with interactive auto-replies.