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Drive Sales with Dubai’s best WhatsApp CRM
With WhatsApp CRM, connect with your customers in real-time, respond to messages instantly, and convert every sales conversation into winning opportunities.
- WhatsApp sales automation
- AI-powered sales CRM software
- Built for SMEs
- Local support 24*7
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Seamlessly manage and streamline your sales with WhatsApp CRM
- Amplify reach with WhatsApp broadcast.
- Sell more with WhatsApp catalog.
- Auto-reply with message templates.
- Assist customers with AI chatbot.
- Auto-capture leads from WhatsApp messages.
- Save manual hours with WhatsApp automation.
Supercharge your business with WhatsApp CRM tool
- 90%+Open rate
- 70%+Deal closing rate
- 60%More revenue generation
- 20%More conversation rate
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WhatsApp CRM 
Built to support all industries
Beauty salons
Beauty salons and Wellness centres use WhatsApp CRM to offer convenient appointment booking through WhatsApp, send auto-appointment reminders to reduce no-shows, broadcast promotional messages, and get instant customer feedback.
Food delivery
Food delivery businesses use WhatsApp CRM to auto-send order confirmations and food delivery tracking links, respond to customer queries and resolve issues in real time, and learn about their customers' preferences with interactive polls.
Travel agency
Travel agencies use WhatsApp CRM to send personalised tour packages, collect customer documents to book tickets, share travel itineraries, and blast out exciting promotional tour packages.
Best CRM tool with WhatsApp integration
trusted by many clients
Frequently asked questions
I’m an SME. How can CRM with WhatsApp benefit us?
WhatsApp CRM system can be an effective sales tool for SMEs. Many Dubai-based small-medium businesses leverage WhatsApp CRM for their sales and marketing needs. The CRM solution enables you to provide personalised customer service, streamline your sales process, and track all customer interactions in one place. With features such as workflow automation, message templates, WhatsApp flows, AI-powered automated replies, chatbots, etc. you can save time and focus on growing your business.
Is it possible to use my existing business number for WhatsApp CRM?
Yes, you can use your existing number for WhatsApp through the WhatsApp CRM tool.
Can all team members communicate with customers using a single WhatsApp number?
Yes, WhatsApp CRM enables your entire team to chat with leads and customers from a single WhatsApp number.
How long does it take to set up WhatsApp for my business?
Once you have all the prerequisites in place, you can begin using WhatsApp through your CRM within a few hours.
Does Pepper Cloud charge for WhatsApp messages sent through the CRM?
No, Pepper Cloud doesn’t charge for the messages. However, you may incur charges from WhatsApp. For more information, refer to WhatsApp pricing details.
What other messaging channel integrations does the Pepper Cloud CRM system offer?
Pepper Cloud CRM is a multi-channel integrated platform that connects with WhatsApp, Facebook Messenger, Instagram, Telegram, and others. Explore all CRM integrations here.
How to use WhatsApp Business on multiple devices?
If you are using WhatsApp Business API, you have to first set up a WhatsApp API account and integrate it with CRM. Then, you can easily use WhatsApp Business on multiple devices via WhatsApp CRM. Read our blog for detailed instructions on setting up your WhatsApp API account for your business.
What is WhatsApp marketing?
WhatsApp marketing is a strategy that businesses like yours can use to leverage the popular messaging app, WhatsApp. With this, you can connect and engage with current and potential customers. It involves utilising WhatsApp's features to achieve various marketing goals.
How to do WhatsApp marketing with WhatsApp CRM?
WhatsApp CRM offers multiple features that can assist in your marketing. A few of them are:
- Catalogs: You can showcase your products and offerings through WhatsApp catalogs and sell quickly.
- Message broadcast: Broadcast promotional messages about your offerings, including new products, deals, and discounts, and more.
- Chatbots: WhatsApp CRM offers AI-powered chatbots that answer FAQs and customer queries 24/7.
- Automated flows: With predefined flows, capture leads, book appointments, share brochures, etc.
Boost your sales with WhatsApp CRM
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