Simplify Sales success with best CRM tool

Streamline sales, marketing, and customer communication processes with Pepper Cloud, the all-in-one CRM tool designed to drive business growth. From capturing leads to closing deals, this CRM tool offers a seamless way to enhance your operations and deliver outstanding customer experiences.

WhatsApp-integrated

AI-driven

Built for SMEs

Local support 24/7

Avail up to 50% PSG Grant

Best AI-driven WhatsApp CRM tool - Trusted by businesses everywhere

caffeine solutions - Pepper Cloud Customer

mustard seed systems corporation - Pepper Cloud Customer

Singapore Maritime Foundation - Pepper Cloud Customer

Why Pepper Cloud is the best CRM tool for your business

AI-powered CRM to enhance productivity

Manage tasks, follow-ups, and records with AssistAI.

Generate conversation summaries and modify replies using NLP.

Address queries round-the-clock with the AssistAI chatbot.

Train your chatbot with custom knowledge base.

Reply to customers with just a click using generative AI.

WhatsApp CRM to streamline communication

Capture leads from website, messages, ads, and more.

Send auto-replies with rich-media message templates.

Promote products through WhatsApp broadcasts and catalogs.

Create WhatsApp groups with clients directly from CRM.

Offer end-to-end shopping experience with WhatsApp forms.

All-in-one CRM to close more deals

Automate sales activities and repetitive tasks with automation.

Customise pipelines, stages, and fields to fit your business needs.

Get real-time sales reports and track team performance.

Get realistic sales projections using forecasting capabilities.

Build comprehensive customer profiles easily.

Sell smarter with the key features of the CRM tool

Empower your sales and marketing teams to speed up deal closure, reduce response times, streamline workflows, and boost sales with powerful features.

Workflow automation

Eliminate repetitive tasks and focus on what matters.
Automate follow-ups, task reminders, and lead assignments.
Close deals faster with the efficiency of a top CRM tool.

Omnichannel communication

Sync interactions across WhatsApp, email, social media, and more.
Unify all channels for consistent and efficient customer engagement.
Personalise messages across the channels to drive sales.

Analytics and insights

Access insights into leads, sales, activities, messages, and more.
Customise the dashboard to suit your needs and preferences.
Gain a comprehensive overview of your team performance.

Designed for SMEs

Built to simplify operations for small and medium-sized businesses.
Avail up to 50% PSG (Productivity Solutions Grant) support.
24/7 local support for growing businesses.

Get immediate results with top CRM tool

70 %

Reduction in Response Times

Handle customer inquiries quickly and efficiently.

57 %

Increase in Sales Revenue

Drive growth with smarter lead management.

30 %

Reduction in Operational Costs

Save time and resources with automated processes.

20 %

Higher Conversion Rates

Boost engagement with targeted campaigns.

* Statistics from multiple sources

SMEs are eligible for up to 50% Productivity Solutions Grant (PSG) support for the adoption of Pepper Cloud CRM solution, a Pre-Approved Solution under the IMDA SMEs Go Digital programme.

Frequently asked questions - AI-powered WhatsApp CRM

What is a CRM tool?

CRM, or Customer Relationship Management, is a software solution designed to help businesses manage interactions with current and prospective customers. It provides tools to organize customer data, improve communication, and enhance overall customer satisfaction. Learn more about CRM and how it can transform your business in our detailed guide.

I’m an SME. How can a CRM tool benefit us?

A CRM tool is a valuable asset for SMEs, helping you streamline operations, improve customer relationships, and drive growth. By centralising all customer interactions, a CRM tool allows you to provide personalized service, automate workflows, and track leads efficiently. Features such as task reminders, automated follow-ups, sales pipelines, and real-time analytics empower you to save time and focus on expanding your business.

What integrations does Pepper Cloud CRM support?

Pepper Cloud CRM connects with a variety of platforms, including WhatsApp, Facebook, Instagram, Google Workspace, Microsoft Office, Xero, Aircall, Zoom, and many others. These integrations ensure seamless collaboration and streamlined operations for your business.

How secure is my data in Pepper Cloud CRM?

Data security is our top priority. Pepper Cloud CRM ensures protection through multi-level authentication and Secure Socket Layer (SSL) encryption. This robust security infrastructure guarantees safe communication and safeguards your data across all channels.

Which grants can I avail through Pepper Cloud?

Pepper Cloud enables SMEs to access both the Productivity Solutions Grant (PSG) and the Enterprise Development Grant (EDG). Additionally, we provide guidance to help you leverage applicable grants to grow your business. Learn more about government grants for SMEs in our guide, A Guide to Singapore Government Grants.

What is the PSG grant?

The Productivity Solutions Grant (PSG) is a pre-approved government initiative managed by Enterprise Singapore to support SMEs in adopting IT solutions like CRM, HR software, and accounting tools. It helps businesses enhance efficiency and optimize processes. Learn more about PSG and its benefits in our blog

How can I apply for the PSG grant to avail Pepper Cloud CRM?

Here’s a step-by-step process for applying:

Contact our support team to request a quotation.
Log in to the Business Grants Portal and submit your application.
Upon approval, accept the Letter of Offer on the portal.
Complete the CRM implementation and training within the stipulated time.
Use the CRM for at least a month before submitting your claim.

Is my company eligible for the PSG grant?

Your company qualifies for the PSG grant if:

It is registered/incorporated in Singapore.
It has at least 30% local shareholding.
The group annual sales turnover does not exceed S$100 million, or the company employs no more than 200 workers.

Contact our sales team to verify your eligibility and guide you through the application process.

How does Tricove Tech contribute to implementing Pepper Cloud CRM?

Tricove Tech is a trusted implementation partner of Pepper Cloud CRM. They specialize in deploying our CRM solutions for SMEs, ensuring smooth integration, personalised training, and round-the-clock local support to help you maximise the benefits of the CRM tool.