Get answers to the most-asked questions about Pepper Cloud CRM, Singapore grants, Career, and more.
CRM or Customer Relationship Management is software that manages your relationships with your existing and potential customers. Know more about CRM here.
Cloud-based CRM is a CRM where the data is stored or hosted on secure encrypted cloud servers and can be accessed from anywhere with an internet connection.
CRM are mainly of three types: Collaborative CRM, Operational CRM and Analytical CRM. Pepper Cloud is a sales CRM which is a type of operational CRM. Read more about different types of CRM software here.
A sales CRM software is a tool for managing your prospects and customers throughout the sales process.
Any SME with an intention to scale up would certainly need a CRM. A sales CRM will help nurture the leads, enhance customer experience, and increase team productivity and efficiency. Know more about it here.
Pepper Cloud CRM system can help you improve sales by:
A sales pipeline helps you visualise your customer data and sales opportunities. Learn more about the sales pipeline and how you can utilise it for your business in this blog.
Pepper Cloud is Singapore’s #1 sales CRM that helps you to track, automate, and maximise your sales with various features and integrations.
Your data is secure with Pepper Cloud CRM as we ensure multi-level authentication at the application level. Our security infrastructure has a Secure Socket Layer (SSL) is a standard to provide communication security across all channels.
Yes. Your data is your property. Export it whenever you like. You can also schedule an automatic data export with Pepper Cloud.
We have open APIs which you can use to integrate your favourite apps with Pepper Cloud CRM. Contact our friendly support team for more information.
Pepper Cloud is based out of Singapore and has branches in various other locations. Pepper Cloud has consistently proved to be Singapore’s #1 sales CRM for small and medium enterprises.
Currently, Pepper Cloud is available only in English and Chinese (simplified). Soon, you will enjoy our services in Thai as well.
Choose the starter pack if you are moving from manual management or spreadsheets to CRM. A business plan is good for companies who are already using an existing CRM but now shifting to a cloud-based solution. For big and heavy users, enterprise plans are the best as it comes with unlimited priority support.
You can move from the monthly billing cycle to the annual billing cycle anytime you want. However, we do not support moving from a yearly plan to a monthly plan before the expiry of the period. For shifting to enterprise-level plans, please contact our sales team.
Contact our friendly customer support. They will help you. You can learn more about PSG grants on our blog.
You can avail PSG grant and EDG grant through Pepper Cloud.
If you are a Singapore-registered SME and is looking to adopt IT solutions and equipment to digitally transform your business processes, you can opt for the PSG grant. To apply for a PSG grant, you must select a vendor from the pre-approved PSG vendor list. You can learn more about what is PSG, its eligibility criteria and the PSG application process in our blog.
On the contrary, the EDG grant is not limited to digital solutions but supports a wider range of business upgrading solutions. Hence, the companies would need to submit individual project proposals with their business plans and project outcomes for evaluation. You can read more about the EDG grant, its ligibility criteria, application process of EDG and other details in our blog.
Pepper Cloud helps SMEs to avail applicable grants and assist in their sales growth.
You can also read “A Guide to Singapore Government Grants” to get an overview of other Sinapore grants for SMEs.
EDG or Enterprise Development Grant is a type of Singapore grant that is managed by Enterprise Singapore. This grant supports projects that help you upgrade your business, innovate or venture overseas. The three main pillars that EDG grant supports are: Core Capabilities, Innovation and Productivity, and Market Access.
Know how to apply for EDG grant in our blog.
PSG or Productivity Solutions Grant is an pre-approved SME grant offered by Singapore government and managed by Enterprise Singapore. The grant is in supportive of small and medium businesses that are keen on adopting IT solutions to enhance business processes. This may include implementation of CRM, Accounting tools, HR systems, etc.
Know more about the PSG grant here.
You are eligible for the PSG grant if your business fulfils the following criteria:
If you are eligible, contact our sales team right away. We will guide you through the next steps.
Yes, you are eligible as long as fulfill the eligibility criteria of PSG grant. Refer the previous question for eligibility criteria.
You should consider applying for EDG Grant if:
According to Enterprise Singapore, a complete submission will usually take eight to twelve weeks from the time you submit your project application and the approved claim amount will be processed within six to eight weeks via GIRO to your designed bank account after successful verification of project deliverables and expenses.
EDG-approved amount will be credited directly to the company’s designated bank account through GIRO, after the approval of your claims.
According to Enterprise Singapore, if the company has submitted the GIRO form, funds will be disbursed in up to 14 working days from the date of claim approval. However, incomplete submissions will result in delays.
Companies are encouraged to submit their claims after they have fully deployed, providing documents to show the use of the solution for at least one month. Incomplete submissions will result in delays.
PSG-approved amount will be credited directly to the company’s designated bank account through GIRO, according to Enterprise Singapore.
We always do our best to give feedback quickly. After we receive your application, one of our recruiters will analyse your resume and inform you about the next stages.
Try checking the following points:
If you have checked the points mentioned above and the application still didn’t go through, send us an email with your resume & cover letter at firstname.lastname@example.org. Alternatively, you can also contact us .
The easiest way would be to apply for the position. After applying, the recruiter will directly get in touch with you to assist you with the hiring process.
We recommend you visit us later. Keep an eye on our careers page for an updated list of CRM jobs. You can also send your resume to email@example.com mentioning the position you wish to apply for.
We welcome full-time internships for 6 months. We also provide pre-placement offers to candidates based on their performance during internships.
We strongly believe that a candidate is suitable for the job position if their principles align with our work ethics. Taking ownership, being proactive, and staying committed are a few of these principles.
Alongside, we appreciate if you conduct your research and learn about our company before the interview. You can learn more about the company from our Sales community, Facebook page, LinkedIn page, Youtube channel, and our website.
Pepper Cloud’s search ends only after finding the right talent. So, if you find a job post without the last date to apply, we recommend you send your resume as quickly as possible.